Two and a half quintillion bytes or 2,500,000,000,000,000,000 bytes. That’s how much data humanity generates every single day. And the amount is increasing; we’ve created 90% of the world’s data in the last two years alone.
Every day, humanity generates an astonishing two and a half quintillion bytes of data, and 90% of the world’s data has been created in just the last two years. Much of this data is unstructured, coming from sources like documents, social media, and customer interactions that cannot be easily processed by traditional methods. However, advanced cognitive computing services are changing the landscape, turning this deluge of data into actionable insights.
At ELA Analytics, we specialize in helping businesses leverage cognitive computing and big data to drive innovation, improve customer experiences, and optimize operations. Here’s how 10 industries are transforming their processes and boosting their bottom lines by partnering with us.
1. Telecommunications
Telecom providers are under constant pressure to provide seamless customer service. At ELA Analytics, we have helped a major telecommunications client index and analyze large volumes of unstructured data, allowing their 40,000 call center agents to resolve customer queries faster. By reducing the average handling time of calls, the company saves $1 million annually—just by shaving off seconds.
Learn more about our telecommunications solutions here.
2. Manufacturing
In the manufacturing sector, data analytics is helping companies optimize production and reduce costs. We collaborated with a specialty sports manufacturer to enable personalized production at scale. By analyzing customer preferences and environmental conditions, the company now produces 900 different types of skis tailored to individual needs, reducing inventory and improving customer satisfaction.
See how we innovate in manufacturing here.
3. Retail
Data-driven, personalized shopping experiences are now essential for retail success. At ELA Analytics, we’ve worked with a major clothing retailer to use Wi-Fi and sensor data to enhance in-store experiences. By tracking customer behavior, they can refine product offerings and marketing strategies. This approach has driven significant revenue growth at over 225 stores.
Discover more about our retail analytics work here.
4. Fitness
The future of fitness is digital. Our collaboration with a connected fitness company has resulted in the world’s first cognitive fitness coaching app. By analyzing workout data, the app acts as a virtual coach, providing personalized insights and helping users meet their health goals.
Explore our fitness and health projects here.
5. Insurance
The insurance industry is leveraging cognitive services to streamline operations and eliminate fraud. ELA Analytics partnered with an international insurance company to process claims in just 10 minutes—down from two days. Our data-driven approach also helped detect fraud, saving millions of dollars while enhancing the customer experience.
Learn about our insurance solutions here.
6. Banking
Customer engagement is critical in banking. By integrating big data insights, ELA Analytics has helped a consumer banking chain increase online engagement from 40% to 92%, with mobile banking usage up 45%. Our cognitive computing solutions allow banks to offer personalized services, including mortgage applications and customer support, all through mobile devices.
Read about our work in banking here.
7. Finance
At ELA Analytics, we empower financial services companies to make faster, smarter decisions. For a major auto manufacturer’s finance division, we combined unstructured content with traditional data, enabling agents to access insights about four million customers in seconds. This provides more comprehensive service and ensures data security.
Discover our financial services projects here.
8. Government
Governments are using cognitive services to deliver more efficient citizen services. ELA Analytics worked with a U.S. state government to help citizens quickly search through vast amounts of information, including new insurance requirements. This data-driven approach saved the state thousands of dollars while making public services more accessible.
Explore our government analytics projects here.
9. Healthcare
In healthcare, data is key to improving patient outcomes. We collaborated with a major healthcare provider to analyze unstructured patient data, from physician notes to lab results, helping identify at-risk patients and improving care plans. The result? Better patient outcomes and reduced hospital readmissions.
Learn more about our healthcare solutions here.
10. Travel
Personalization is a game-changer in the travel industry. ELA Analytics helped an international airline implement cognitive services to enhance the in-flight experience. Flight crews now have real-time access to customer data, from seating preferences to food allergies, enabling truly personalized service. Additionally, the airline rewards customers who share their data with loyalty points.
See how we transform travel experiences here.
A Vital Competitive Advantage
As data continues to grow, the opportunities for innovation and personalized service are immense. At ELA Analytics, we help businesses across all industries leverage advanced data analytics and cognitive computing to stay ahead of the competition. Don’t get left behind—transform your business with actionable insights from your data today.
Explore more about how ELA Analytics can support your industry here.